Vitranelos - Custom recommendations for financial goals

Acceptance of terms

Continued use of our website or services signifies that you understand and agree to be bound by these terms. If you do not agree, you should refrain from using our website. Your use is subject to compliance with laws and these conditions at all times.

Definitions

The definitions below clarify the meaning of terms within these conditions for better understanding.

‘Site’ means the vitranelos.com website providing financial recommendations to users in Australia.

‘User’ refers to any person visiting, accessing, or making a request through our site.

‘Consultant’ means a team member offering analytical reviews or personal consultations.

‘Service’ refers to the process of providing analytical reviews, user consultations, and related support.

Use of services

You agree to use our advice and recommendations responsibly. Information offered is for your review and support, not a directive or guarantee of any result. Always consider your circumstances.

Eligibility

To access our consultation services, you must be at least 18 years old and capable of entering contracts under Australian law. By proceeding, you confirm your eligibility.

Service provided only to eligible users.

Your responsibilities

Users are responsible for using the service with integrity and discretion, ensuring all shared information is accurate.

You agree not to misrepresent your identity or financial circumstances.

You must maintain confidentiality of any private information or recommendations shared through consultations.

You are expected to notify us of any inaccuracies in your personal data held by our team.

You shall comply with all laws, policies, and ethical considerations while using the site.

Prohibited use

Users may not exploit or misuse the site or recommendations in any unlawful way.

Use of site content for unlawful, misleading, or harmful purposes is strictly forbidden.

Attempting to gain unauthorised access to secure parts of the site or user information.

Replication or distribution of our proprietary consultation materials without consent.

Use of any automated systems to gather site data or interfere with functionality.

Impersonating other users, consultants, or business partners.

Intellectual property rights

All content—texts, reviews, graphics, and logos—remains the property of vitranelos.com or our licensors. Use does not transfer any rights to users, and materials may not be copied or reproduced without express permission.

User-supplied content

You grant us permission to use, reproduce, or respond to information and feedback provided for internal purposes and service improvement.

User content rights

Users retain copyright over their submissions but license vitranelos.com to use such content for business purposes without compensation or further approval.

Your privacy and data protection

Your information will be handled as described in our privacy policy. We are committed to safeguarding your privacy at all times. For details, review our policy or contact our privacy officer with questions.

View our policy

Disclaimer of liability

Recommendations do not constitute financial advice or guarantees. You acknowledge that results may vary and that past outcomes are not predictive of future results.

Important notice

Service is offered for informational purposes only. Relying solely on site materials is not advised for significant financial decisions; consult appropriate professionals.

Liability limitations

We are not liable for indirect, incidental, or consequential damages resulting from your use of our site or services. Our responsibility is limited to compliance with law and good faith effort.

Indemnification

You agree to defend and hold harmless vitranelos.com, its advisors, and partners from any loss or damage related to your site use or breach of these terms.

Dispute resolution process

Should disputes arise, parties agree to seek resolution in good faith before applying external or legal escalation.

Arbitration

Disputes not resolved amicably may be submitted to binding arbitration under Australian rules to avoid lengthy court actions.

Arbitration sought only after informal resolution efforts fail.

Online dispute resolution

Online tools and channels may be available to resolve disputes efficiently and fairly when direct talks do not lead to consensus.

ODR contact page

Severability

Should any provision be ruled invalid, the others remain in effect to the fullest permissible extent.

Entire agreement

These terms and our privacy policy represent the full understanding on use of the site and supersede prior agreements unless stated otherwise.

Governing law and forum

These terms and all disputes are governed by the laws of Australia. Jurisdiction resides exclusively in Australian courts.

Termination

We reserve the right to terminate access or service for violation of terms, legal requirements, or improper conduct at any time with or without notice.

Changes

We may change these terms from time to time. Ongoing use after notice of changes signifies consent to updated terms and policies.

Contact for terms

If you have questions or concerns regarding these terms or our consultation process, please get in touch with our support team.

Email address: content@vitranelos.com

Phone number: +61 2 7622 4957

Business address: Suite 903 / 241 Adelaide Street, Brisbane, QLD 4000 Australia

Terms and Conditions for vitranelos.com